Frequently Asked Questions

We currently ship throughout the United States. Shipping availability for other locations may vary and will be displayed during checkout.

Most orders are processed within 1–2 business days. Standard shipping typically arrives within 3–7 business days after processing.

Once your order ships, you'll receive a confirmation email containing your tracking information.

If your order has not yet been processed, we may be able to modify or cancel it. Please contact our support team as soon as possible.

CareLetics apparel is designed specifically for healthcare professionals, combining comfort, durability, flexibility, and style for long shifts.

Each product page includes a detailed size guide to help you choose the best fit.

Yes. Most products fit true to size. We recommend reviewing the size chart before placing your order.

Many of our garments feature performance stretch materials for maximum comfort and mobility throughout your shift.

Our apparel is designed to maintain its shape and fit when washed according to the care instructions on each garment.

We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.

Yes. If the requested size is available, we are happy to process an exchange for you.

Contact our support team with your order number and we'll guide you through the process step by step.

Return shipping fees are generally non-refundable unless the item arrived damaged or we shipped the wrong item.

We accept major credit cards, debit cards, Shop Pay, PayPal, and other secure payment methods available at checkout.

Yes. All transactions are processed through encrypted and secure payment gateways to protect your information.

Only one promotional code may be applied per order unless otherwise stated at the time of the promotion.

• Machine wash cold with similar colors
• Tumble dry low
• Do not bleach
• Remove promptly after drying

Following the care instructions and avoiding high heat will help preserve color, fit, and fabric performance over time.

Yes. Our apparel is designed for nurses, physicians, technicians, therapists, medical assistants, and other healthcare professionals.

Absolutely. Comfort, durability, and flexibility are at the heart of every CareLetics product — built to go the distance with you.

Yes. Please contact us regarding bulk purchases for clinics, hospitals, and healthcare organizations.

You can contact us through our Contact page or email our customer support team directly.

Our support team is available Monday through Friday, 9:00 AM – 5:00 PM CST.

Most inquiries receive a response within one business day.